before getting in touch with our support team, please perform the following steps:

• visit twitter’s status page to check for any issues with the service itself
• visit our knowledge base for information on:
  • getting started – tips on how to download and set up your app
  • introducing twidroyd 4! – find out what’s new in twidroyd’s innovative version 4
  • how to – detailed instructions on how to use most twidroyd features
  • trouble shooting and known issues – check here – we may have an answer to issues or problems you’re experiencing in twidroyd
  • and about twidroyd – learn about twidroyd
• check the status section of our home page to check any current known issues
• uninstall and do a fresh install of the most current version of twidroyd

if the above didn’t solve your problem, feel free to email our support team and include the following in your request:

• a meaningful description of the problem
• device name and manufacturer
• android system firmware version
• twidroyd version (from settings/about)
• if you’re a PRO user please include either your google or paypal order number

our e-mail address: mail [AT] twidroyd.com