frequently assumed quirks
our most common questions:
#######if you run into technical troubles, uninstall and start all over with a fresh install. this will solve 95% of all problems. PRO users won’t be charged twice provided that you use the same google account.
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if you need to reactivate your paypal-purchased PRO license on a new phone please make sure you included your old key in your support email. we’ll send you a new key shortly.
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if you can’t find twidroyd PRO on the android market your handset or firmware is probably not whitelisted by google. there’s still no official statement from them but you might do a quick search here http://short.to/1mt9r
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if you’re buying twidroyd PRO on the android market but the download fails it’s very likely that google has rejected your CC. feel free to get in touch directly with android-market-support // AT // google // DOT // com
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error reporting / help with debugging
there’s already a gazillion of different android device configurations spread all over the world with each hardware, firmware, carrier & setup having its own peculiarities. before getting in touch, please make sure you’re using the most current version available on the android market and try to uninstall and do a completely fresh install.we work hard to find solutions for each problem so if you want to help us with debugging please activate crash reports under settings > about twidroyd and reproduce the error.
where can i find currently known issues?
we have a dedicated page for pending known issues.why are you pushing new updates or changes so often?
because we strive to fix issues and try out new ideas as soon as possible. bandwidth is cheap and most of our users love to test new features.feature x is not working anymore
see #1 & #2 – if something’s broken there’s a good chance we’re already working on a solution thanks to our supportive community of test users. also, you might do a quick check on twitter’s status page for general issues.the android market says "download/install failed"
download errors on the android market are not related to twidroyd and are often caused by interrupted internet connectivity. thus, make sure your web connection is stable and reboot your phone to login to the android market again.also, if you upgrade to twidroyd PRO make sure to uninstall the free version first to avoid any conflicts. you can uninstall the PRO version and re-download it without getting charged twice if you use the same google account/phone. see our purchase FAQ for further infos.
i get a duplicate provider authority error on install twidroyd PRO
please uninstall the free version before going PRO as you can’t run both versions at the same timei can’t login
make sure that you’ve really entered your correct credentials and try the same directly on twitter.com. also, if you recently changed your password on the web make sure that you update your credentials in twidroyd’s account menu. it sometimes happens that twitter locks out accounts and you can check on their website if your account is affected.twidroyd says rate limit exceeded
twitter only allows for a certain amount of API calls within an hour; if you reload your messages quite often there’s a chance that you’ll get locked out by twitter for a few hours. this behavior is by design and not related with twidroyd. in addition, every other of your currently running twitter client adds up to this limit.twidroyd drains my battery
if you have background notifications or gps updates enabled, twidroyd needs a permanent internet connection, thus requires more power from your phone. this is an obvious effect with any perma-connected device or software and disabling these features will help to increase your battery life.why is there no logout/sign-off?
you don’t need it to save battery. you can disable background notifications in twidroyd’s settings and as soon as switch away from the app, no internet connection is required any more.hint: enabling "always refresh at launch" will do a refresh right after entering the app again.